RESERVATION

• Please make advance reservation via telephone or book online to ensure room availability.
• Advance in Cash or deposit /online Payment is mandatory to obtain the confirmed reservation. Please read the cancellation policy before obtaining the confirmed reservation.
• Rates displayed online are not guaranteed until the confirmation voucher is generated. The rates are generally dynamic in nature. Once a rate is selected and transaction is executed by you, no other rate is applicable either higher or lower and enforce no refund is admissible.
• The estimated cost for stay includes the confirmed room rate, the estimated taxes, and estimated fees.
• The actual taxes, fees and cess prevalent at the time of stay shall be applicable, which may vary from the estimates and you are liable to pay any extra cost on account of such amendments in taxes, fees, cess etc.
• Currency conversions are estimates and are provided as information only. The bill on check out for stay shall be charged in the hotel`s local currency.
• We reserve the right to modify or cancel the reservation if it appears, at sole discretion of the hotel, that a guest is engaged in fraudulent, illegal or other inappropriate activity or the reservation is obtained fraudulently or with malafide intention or mistake or error.
• On check in to the hotel, please present the hotel reservation confirmation voucher along with valid photo ID or Passport, Photo PAN Card, Election Identity Card, Photo driving license, or any photo ID card issued by Central/ State government and a valid credit card for any incidental and/ or extra charges.
• All promotion/sale rates are restrictive fares and are non-refundable. Certain promotion/sale Rates do not permit any changes in the hotel booking. Please check restrictions on the rate while booking. Under all promotion(s)/sale rates, limited inventory is available on select Room type(s) only on first come first served basis. Gold Crest Business Hotel reserves the right to withdraw and/or amend the promotion/sale without any prior notice.
• All extra services & amenities not part of this offer will be available at an on additional charge only.
• This offer cannot be combined with any other offer/promotion or benefit(s) available through any loyalty program run by Gold Crest Business Hotel or any third party.
• In case of non-availability of pre-booked room at the time of arrival, the hotel will offer an alternate similar standard hotel/ in a similar room type, at its discretion and without any further liability.
• Rates may change without notice and may vary for special events except for confirmed reservation against the advance payment.
• All rates are subject to prevailing local taxes as applicable on room tariff & services opted.

OCCUPANCY

• Normal occupancy permits maximum two people per room. Additional person (if room size permits) is charge extra as per prevalent rate of the Hotel.

DEPOSIT/ ONLINE PAYMENT

• The deposit / online payment to be paid in advance equivalent to total room nights booked for the entire stay to get the confirmed reservation.
• We accept deposit only against the Maestro, Visa and MasterCard. For any alternate mode of payment, please contact the hotel`s reservations.
• Corporate reservations need to be secured by a company credit card. For any alternate mode of payment, please contact Hotel`s Reservation.
• Group bookings of four or more rooms require cancellation notice to refund the deposit as specified in cancellation & early checkout policy.

CANCELLATION AND EARLY CHECKOUT POLICY

• In case your plans change, ensure to inform in writing the amendment in plan to the Hotel The guidelines in this regards as under:-
• The amount paid can be adjusted by booking on an alternate date , subject to availability of rooms on your date, within a period of maximum six months from the date of your amendment of original booking Reservation..Please note booking once done cannot be cancelled. It can only be modified with alternate date.No refund will be issued.
• The modification request for bookings made online will be processed automatically through the Internet Booking Engine.. In case of rebooking, a rate difference may be payable for the change as per the rate applicable for the rebooked date/ room type and subject to availability.
• Any additional charges or rate difference for the modified reservation can be paid through the same payment mode/card as used for original reservation.
• Please note that if an online booking is modified with the hotel`s reservations Office/ Hotel`s sales office, it cannot be further modified online.